Support Product Documentation
QuarkXPress 9 Known and Resolved Issues
Known Issues as of QuarkXPress 9.0.1
Following is a list of known issues in QuarkXPress 9.0.1.
If you import an EPS file that does not contain the fonts it uses, then export the layout in PDF format with the default settings, a PostScript® error occurs or the application unexpectedly quits. (84314)
If you apply bold and/or italic formatting to a TrueType or OpenType font that does not have an intrinsic bold and/or italic version (other than Arial or Helvetica), then use the File > Export > Layout as PDF command to export the layout in PostScript format, and finally distill the PostScript file into a PDF with Acrobat® Distiller®, text with the bold and/or italic attributes is not included in the PDF. (84353)
Workaround: Export the layout directly to PDF from QuarkXPress. Alternatively, you can export the layout in EPS format or print it to a PostScript file and then distill the resulting file using Acrobat Distiller.
If you import an EPS, PDF, or AI (Adobe® Illustrator®) file and then enable Full Resolution Preview, the preview is darker than it was in previous versions. (42692)
If you try to import a .swf file in a Web or Interactive layout, QuarkXPress unexpectedly quits. (81086)
If a project’s path includes certain Unicode characters, or if the project uses assets with paths that include certain Unicode characters, QuarkXPress unexpectedly quits if you try to export a Blio™ eBook. (60048)
Hyperlinks that point to external URLs are not maintained in Reflow view when you export a Blio eBook. (64945)
Callouts do not display in Reflow view in exported Blio eBooks and ePUB e-books. (71457)
Characters to which rubi has been applied, grouped characters, and East Asian characters in vertical stories do not display in Reflow view in exported Blio eBooks and ePUB e-books. (71574)
If you use QuarkXPress 9 to open a project that was saved by an earlier version of QuarkXPress, and that project uses Non-White Areas clipping or a clipping path based on an alpha channel, the clipping >may display and output incorrectly. You can rescan the image on the Clipping tab of the Modify dialog box, but this will not return it to the way it was before.(71715, 63465)
If you apply a spot color to an 8-bit grayscale PSD picture, the picture does not output properly. (71428)
Workaround: Export the layout as a PDF with Export Transparency Natively selected (Export > Layout as PDF > Options button > Transparency).
If you import a Microsoft® Excel® chart on a computer where Excel 2003 or 2004 is installed, the chart does not display in the layout (Mac OS®) or displays incorrectly (Windows®). (70553)
If you export a PDF without embedding the fonts (File > Export > Layout as PDF > Options button > Fonts), then import that PDF and print the layout to a PostScript printer, all fonts other than Arial and Helvetica output as Courier. (68418)
Workaround: Export the project as a PostScript file and send the PostScript file to output.
If you save a TIFF file with JPEG or ZIP compression, import it into QuarkXPress, and then apply picture effects to the picture (Window > Picture Effects), QuarkXPress unexpectedly quits. (68296)
Workaround: Save the TIFF file with LZW compression or with no compression.
If you import an image with an alpha channel, use that alpha channel for clipping or to create a runaround path, export the project in 8.x format, open the project in QuarkXPress 8.x, and then rescan the path, the shape of the path changes. (72015)
If you send a layout that includes missing or modified pictures to output, pictures with full-resolution previews are larger in the output than they are on the screen. In addition, in projects created in a previous version of the software, pictures without full-resolution previews are smaller in output than they are on the screen. (71997, 73203)
If you use two or more East Asian fonts in a layout, export the layout as a PDF without embedded fonts, and then try to import the resulting PDF into a box, the import fails. (54317)
Workaround: Embed the fonts in the PDF.
If you export a PDF without embedding the fonts (File > Export > Layout as PDF > Options button > Fonts), then import that PDF and run Collect for Output (File menu) with Fonts checked, the fonts that are not embedded in the PDF are not collected. (73169)
(Mac OS only) If you import an EPS file that was saved from Adobe Illustrator without a preview, then open the EPS in Illustrator and resave it (you will have to try twice), a variety of problems result. If you try to update the picture in QuarkXPress, the application unexpectedly quits. If you try to output the layout, QuarkXPress stops responding. If you try to import the picture again, it displays incorrectly. (73265)
Workaround: Save the file with a preview.
If you import an RTF file that includes multiple-level numbering (for example, 1.2.3), the text shows only single-level numbering in QuarkXPress (for example, 3). (67117)
If you import a Word file that uses numbering styles with a prefix and suffix, the prefix and suffix are not imported. (59420)
If you apply a drop shadow to text that includes a callout anchor, then try to copy and paste that text in the same text box, QuarkXPress stops responding. (71052)
If you use find/change or spell checking to replace a word that contains a callout anchor, the callout anchor is deleted. (49693)
Bullets and numbers with an opacity of less than 100% output with 100% opacity. (65349)
Workaround: Export the layout as a PDF with Export Transparency Natively selected (Export > Layout as PDF > Options button > Transparency).
If you set the opacity of a group of boxes that includes bullets or numbering to less than 100%, the bullets or numbers do not display on screen and at output. (67978)
Workaround: Export the layout as a PDF with Export Transparency Natively selected (Export > Layout as PDF > Options button > Transparency).
A CMYK JPEG file will not display in a slideshow in a Blio eBook. (54884)
Workaround: Use an image editing application or the QuarkXPress File > Save Picture command to resave the file in RGB format without the Baseline Optimized option.
Superior, superscript, and subscript formatting does not display in Reflow view in exported Blio eBooks. (68442)
If you export a layout that uses simulated bold formatting as a Blio eBook, the faux-bold text displays with a white outline in the Blio eReader. (You can identify simulated bold formatting by looking at the Bold button in the Measurements palette; if it has a caution icon, the bold is simulated.) (51456)
Pictures in Reflow view display at 72dpi in exported Blio and ePUB e-books. (71563)
Workaround: For a better-quality image, turn on Full Resolution Preview for each picture prior to export.
You cannot export a layout that uses some East Asian glyphs as a Blio eBook. (73942)
Resolved Issues: QuarkXPress 9.0.1
Following is a list of issues resolved in QuarkXPress 9.0.1. Note that the following is not an exhaustive list of all fixes in this version.
RESOLVED: If you export a layout that uses TrueType or OpenType fonts in PDF format with the default settings, then preflight the PDF in Adobe Acrobat® 9, Acrobat displays a “Glyph in subset font missing” error. (15024)
RESOLVED: If you enable a font that is missing from a project, then immediately open the layout by double-clicking its icon, the Missing Fonts dialog box displays anyway. (35837)
RESOLVED: The alert “Out of memory -108” displays randomly. (70936)
RESOLVED: If you import an EPS, PDF, or AI (Adobe Illustrator) file, apply Full Resolution Preview to the image, return to normal preview, and then output the file, the image is output as a raster image rather than a vector image. (73837)
RESOLVED: If you import a PDF that is stored on a network drive, replace the PDF file with a new version with the same name, and update the PDF in QuarkXPress, the preview displayed in QuarkXPress does not update. (76879)
RESOLVED: Left indent doesn't work in non-rectangular text boxes. (82849)
RESOLVED: If you create a conditional style that uses the Repeat Conditional Style option, apply that conditional style to one or more paragraphs, and then copy and paste all of those paragraphs to a different project that has no conditional styles, QuarkXPress stops responding. (72924, 81744)
RESOLVED: If you have a text box that (a) has a callout anchor with a callout, and (b) has its story locked; and you duplicate the callout with Copy/Paste, Duplicate, Step and Repeat, Super Step and Repeat, an XTAPI call, or by copying and pasting the text that contains the callout anchor, the resulting callout is locked and cannot be unlocked. (70478)
RESOLVED: If you export the Job Jackets file for a project that uses a font set with a missing font, then create a project from that Job Jackets file, the missing font in the font set is replaced with Arial. (3964)
Resolved Issues: QuarkXPress 9.0
Following is a list of issues resolved in QuarkXPress 9.0. Note that the following is not an exhaustive list of all fixes in this version.
RESOLVED: If you import a vector EPS file in which the upper-left corner is 100% transparent, and then export the layout in PDF format with OPI turned on, a small, vertically-flipped copy of the EPS image may display in the upper-left corner of the picture in the resulting PDF. Note that if you process the layout with an OPI server, this problem will not be visible in the final output. (19906)
RESOLVED: (Mac OS only) Under Mac OS 10.6.5, you cannot print to some printers, including the EPSON LP-S 6500PD, Epson-EPL-N2550, and LEXMARK_C910. To avoid this issue, upgrade to Mac OS 10.6.6 or 10.6.7 and use the PPD files supplied by the printer manufacturer. (46531)
RESOLVED: Clipping does not work properly on screen and at output if full resolution is applied to the picture (Item > Preview Resolution > Full Resolution). (20018)
RESOLVED: (Mac OS only) Some keyboard shortcuts for adjusting leading and scrolling through the layout do not work under a Japanese OS with a Japanese keyboard. (11080)
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