| Error 1720 : "A Problem Occurred With the Windows® Installer Package" | | KBA-01287-SPBN8Z | | Affects | QuarkXPress 6.x and 7.x
Windows XP and 2000 | | Summary | | When I attempt to install I receive the error 'Error 1720 : A problem occurred with the Windows® Installer package. A script is required to complete the installation'. What can I do to resolve this issue? | | Solution | Use one of the following solutions for the operating system installed on your workstation.
- For Windows 2000: Download and install the Windows Script 5.6 for Windows 2000 and XP from the Microsoft® website.
- For Windows XP: Download and install the Windows Script 5.7 for Windows XP from the Microsoft website.
Once you have installed the Windows Script for your system, restart the machine and install QuarkXPress. | | Article ID | | AE0359 |
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