| QuarkXPress 8 Fails to Launch Because Activation File Is Corrupted -- How to Create a New QuarkXPress 8 Activation File | | KBA-01437-PXMKTX | | Affects | QuarkXPress 8.x
Mac OS 10.4.x and 10.5.x | | Summary | My activation file has become corrupted and I need to reactivate. When this happened in QuarkXPress 7, I could run the Components Installer from the For System folder to generate a new, blank activation file. In QuarkXPress 8, however, there is no For System folder in the QuarkXPress folder. How can I reactivate QuarkXPress 8 if my activation file becomes corrupted? | | Solution | If your Activation File becomes corrupted, follow these steps:
- Locate the folder named 'Quark' located in Macintosh HD > Library > Preferences.
- Open the Get Info window. For this folder and set Ownership and Permissions to Read & Write for all groups and users.
Note: You will need System Administrator account privileges to change permissions on this folder and will be prompted to authenticate when you do so.
- Close the Get Info window.
Other Resources: If this did not fix your problem, try these steps to create a new one:
- Delete the folder named 'Quark' that is located in Macintosh HD > Library > Preferences.
- Create a new folder named 'Quark' in the same location (Macintosh HD > Library > Preferences).
- Launch QuarkXPress 8. You will be prompted with a new Activation Screen.
- Activate your license of QuarkXPress normally.
Background: In QuarkXPress 8 it is no longer necessary to run a Components Installer in order to create a new Activation file. | | Article ID | | AE0336 |
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