| Cannot Open Printer (63) Creating PDF or Printing | | KBA-01468-B3RRGK | | Affects | QuarkXPress 7.x
Windows XP and Vista | | Summary | Every time I try to print or Export a Layout as PDF, I receive the error 'Cannot Open Printer (63)'. How can I get my file to output? | | Solution | Follow these steps to create a virtual printer.
- Quit out of QuarkXPress.
- Check to see if there is already a default printer listed in the Control Panel.
- If there is a default printer, but it doesn't seem to be recognized by QuarkXPress, then set any other printer (if available) as the default printer.
- If no other printer is installed, create a virtual printer as described in Knowledge Base Article AE0235 - How to Create a Virtual Printer.
- Next create a Local Preferences in the QuarkXPress folder (Note: not applicable for Windows Vista) as mentioned in Knowledge Base Article AE0246 - Rebuilding Preferences in QuarkXPress.
- Launch QuarkXPress and try to create PDF or print a layout.
Background:
QuarkXPress 7 in some cases needs a virtual PostScript printer in order to create a PDF. In addition, if no printer is available as a default printer, you will need to create a virtual printer in order to Print to PostScript. | | Article ID | | AE0333 |
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