1) Ask the user to install sendlog:
2) Start up the broken app (example: Metro) and try to repeat the broken functionality
3) Immediately after that go into sendlog and email the log to themselves and then reply to the ticket attaching the log.
How to get Android Crash Logs?
Modified on: Wed, 14 Jun, 2017 at 5:43 AM
Did you find it helpful? Yes No
Can you please tell us how we can improve this article?