My subscription won't allow me access to my issues
Modified on: Wed, 14 Jun, 2017 at 5:44 AM
The app is designed to allow you to login using your subscription details, and to then provide you with 'free' access to the issues published during your subscription period. Once you login successfully, you should see the issues you are entitled to change from 'Buy' to 'Download' - this may take a short amount of time while the app synchronises your details with the subscription provider. If you get an error message when trying to login, or if you are not given access to as many issues as you would expect, you should follow the instructions within the app to contact the subscription provider. If you can't find these, please let us have the details via https://getsatisfaction.com/pressrun. If you experience any other problem, such as a crash, please let us have the details at https://getsatisfaction.com/pressrun
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