Updated as of June 20th 2018.
If your product version does not qualify for support, please contact Quark Telesales to purchase an upgrade.

 QuarkXPress Product Version
7.x
8.x
9.x
10
2015
2016
2017
2018
Activation and Validation Code requests
EOL*
EOL*
EOL*
EOL*
EOL'18
Yes
Yes
Yes
FREE 60 days Support upon product registration
N/A
N/A
N/A
N/A
EOL'18
Yes
Yes
Yes
POST 60 day Technical Support
N/A
N/A
N/A
N/A
EOL'18
Paid
Paid
Paid

* Activation and Licensing Support for an end-of-life (EOL) product line is available for a single incident fee

Note: if your Free 60 day QuarkXPress support period has expired, you can purchase one of the following support plans:

  • Single incident: £19 / €25 /  $29.99 USD
  • 6 month support plan: £65 / €79 /  $99 USD
  • 12 month support plan: £99 / €119 /  $149 USD


 Quark Enterprise Solutions

Enterprise Product Version
7.x
8.x
9.x
2014.10.x
2015.11.x
2016.12.x
2017.13.x
2018.14.x
Quark Publishing
Platform
EOL
EOL
EOL
EOL '18
Yes
Yes
Yes
N/A
  QuarkXPress Server
EOL
EOL
EOL
EOL '18
Yes
Yes
Yes
N/A
  QuarkCopyDesk
EOL
EOL
EOL
EOL '18
Yes
Yes
Yes
N/A
  Quark Author
EOL
EOL
EOL
EOL '18
Yes
Yes
Yes
N/A


XML Author Version
1.x
2.x
3.x
2014.4.x
2015.5.x
2016.5.5
2017.6.x
2018.7.x
  Quark XML Author
EOL
EOL
EOL
EOL'18
Yes
Yes
Yes

N/A


Note: 1) End-of-life 2018 (EOL '18) indicates the version will be unsupported as of November 30th, 2018.

     2) End-of-life (EOL) indicates the version is no longer supported, no updates/patches or Enterprise Customer Support is available.