Windows XP:

1) Navigate to [Drive]/Document and Settings/[User]/Application Data/Quark/QuarkXPress 7 or 8.

2) Delete the file named 'Job Jacket.prf'.

3) Relaunch QuarkXPress.



Windows Vista and 7:

1) Navigate to [Drive]/Users/[User]/App Data/Local/Quark/QuarkXPress 7 or 8.

2) D
elete the file named 'Job Jacket.prf'.

3) Relaunch QuarkXPress.



Mac OS:

1. Navigate to: 
[Drive]/Users/[User]/Library/Preferences/Quark/QuarkXPress 7 or 8.

2. D
elete the file named 'Job Jacket.prf'.

3. Relaunch QuarkXPress.