In the case related to the reported scenario, there were problems in the files themselves. In these cases you can disable Auto Hyphenation for the applied H&J sets, such as Narrow Measure, Standard, etc.
To turn Auto Hyphenation off:
- Choose Edit > H&Js.
- In the Default H&Js dialog box, select an appied H&J such as Narrow Measure or Standard. Click Edit.
- The Edit Hyphenation and Justification dialog box opens. Uncheck Auto Hyphenation.
- Click OK. The Edit Hyphenation and Justification dialog box closes.
- Click Save in the Default H&Js dialog box.
Background:
If the text flow of a QuarkXPress or QuarkCopyDesk project/article is corrupted, inserting certain special character combinations can cause a crash. The best remedy is to correct the file corruption problem so that the text flow engine in these applications can function properly.