If your File becomes corrupted, follow these steps:

  1. Locate the folder named 'Quark' located in Macintosh HD > Library > Preferences.

  2. Open the Get Info window. For this folder and set Ownership and Permissions to Read & Write for all groups and users.

    Note: You will need System Administrator account privileges to change permissions on this folder and will be prompted to authenticate when you do so.

  3. Close the Get Info window.

Other Resources:

If this did not fix your problem, try these steps to create a new one:

  1. Delete the folder named 'Quark' that is located in Macintosh HD > Library > Preferences. Empty Trash

  2. Create a new folder named 'Quark' in the same location (Macintosh HD > Library > Preferences).

  3. Launch QuarkXPress 8 or 9. You will be prompted with a new Screen.

  4. Activate your license of QuarkXPress normally.

In case issue persist, kindly contact support http://support.quark.com/contact_us.html


In QuarkXPress 8 or 9 it is no longer necessary to run a Components Installer in order to create a new file.