Summary:

Following error message occurs while trying to open a Quark XML Author .dita file from FileNet or local disk.



Solution:
Please verify if your system has the following Registry settings:

  1. HKEY_CLASSES_ROOT\.dita should have a value of: dita_auto_file
  2. HKEY_CLASSES_ROOT\.ditamap should have a value of: DitaMapFileAssociation
  3. HKEY_CLASSES_ROOT\dita_auto_file\shell\open\command should have value of: 'C:\Program Files\Quark\Quark XML Author\Quark.XA.Startup.exe' '%1'
  4. HKEY_CLASSES_ROOT\DitaFileAssociation\shell\Edit_with_Quark_XML_Author\command should have a value of: 'C:\Program Files\Quark\Quark XML Author\Quark.XA.Startup.exe' '%1'
  5. HKEY_CLASSES_ROOT\DitaMapFileAssociation\shell\Edit_with_Quark_XML_Author\command should have a value of: 'C:\Program Files\Quark\Quark XML Author\Quark.XA.Startup.exe' '%1'

Please make necessary registry changes and restart Quark XML Author.

Note: In case you need to modify any registry setting, always take backup of your registry settings before making any changes.