Error “Windows cannot start the converter SSPDFCG_x64.cnv” while opening a new document in Quark XML Author.
Modified on: Wed, 14 Jun, 2017 at 5:28 AM
Background: This error occurs in case Nuance PDF Converter (64-bit) plugin for MS Word is installed.
Solution:
- Go to 'C:\Program Files\Common Files\Microsoft Shared\TextConv' folder.
- Rename 'SSPDFCG_X64.cnv' to 'SSPDFCG_X64.OLD'.
If the file (SSPDFCG_X64.cnv) is not available at the above location, then check :C:\Program Files (x86)\Common Files\microsoft shared\TextConv
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