Applies to:

QPP Versions affected : 10.x and 2015



Solution

1. Quit MS Word, if it is already running

2. Navigate to C(or root drive):\Program Files (x86)\Quark\Quark XML Author

3. Open the file named as Quark.CMSAdapters.xml( XML Configuration file) in Notepad ++ ( or any XML Editor)

4. Search for the below mentioned tag (it used to be avaiable at end of document):



<ChannelMapping componentRoot='topic' productLine='busdoc'>



5. Add one more Channel id with attributes as mentioned below:



<Channel id='busDocPdf' displayName='PDF' outputFormat='URI' outputStarterFile=' downloadMethodId='PublishPDF' /> so that the XML would appear as mentioned in below screenshot: