Follow the steps below on the Windows machine:

  1. Open Control Panel 'Regional and language options'.

  2. Choose the 'Language' tab.

  3. Select the option 'Install files for complex script...'

  4. Click Apply, the necessary files will be installed

  5. You may be asked to insert the Windows installation disc or to Restart the system

  6. Relaunch QuarkXPress/QuarkCopyDesk.