Following are the steps to resolve the problem:
- Update the driver and the PPD of your printer to the most recent version.
Download and install the CUPS Filter Update, which is available here:
If this solution doesnt address your printing problem, there may be a different issue affecting your ability to print. If this is the case, try the following procedures:
- Create a PostScript file and drag the PostScript files icon onto the printer's icon.
- Launch the Printer Setup Utility ([drive]:Applications:Utilities), select the printer, and then click Show Info. Choose Printer Model from the first drop-down menu and Generic from the second drop-down menu. When you've finished setting up your Default Printer, try to print the layout again. If it fails to print successfully, follow the procedure above to install a new printer driver and PPD. Then download and install the CUPS filter.
Note: From Mountain Lion OSX (10.8.x) onwards the PPDs will not be installed on installing the OS
To install the PPD the user have to download the Printer Drivers from Apple and install it. Before doing that kindly verify the device support in the same page and download the drivers.
QuarkXPress sends PostScript to the Common Unix Printing System (CUPS), a framework that is part of the operating system. There is a conflict with one of the conduits in the process chain, causing the job to never get passed to the printer. The CUPS Filter Update resolves the problem by fixing this process.