OS : Win

Applied to : System update (pop-up appears when you launch QuarkXPress)

Summary : “Background intelligent transfer service is not running” error message comes up when BITS service stop working. It happens when the system gets update and not rebooted after the update. You simply need to restart the system or reboot the system in safe mode. 

Manual steps to restart the BITS service

If you still get the error after restarting the system kindly, follow the steps given below to start the BITS service manually. You can only do that if you are the admin user :

  • Go to the windows Services or type “services.msc” in the search bar.
  • You will see the “Background intelligent transfer service” and the status.
  • Right click in front of the name and start the service.