Applies to : MAC/Windows

Solution : Please perform below steps to overcome the Heartbeat Issue :


  1. Change "Retries" to 1, so that the server only checks for licenses once they are freed up.
  2. Reduce the Heartbeat interval to "60", the license will be freed up eventually.
  3. Goto "Utility" menu >> Click "Check Out License Menu" >> Under this the number of check out days can be extended by using QLA client, until the number which your license allows.