Applies to: MAC [Sierra/High Sierra/Mojave]

QuarkXPress version: Quark 2018/14.2.1


Error Screenshot: 


Solution: 


Kindly ensure you have given full read and write permissions to below folders:

1. Mac HDD >> Application >> QuarkXPress 2018
2. Mac HDD >> Library >> Preferences >> Quark >> QuarkXPress 2018
3. Navigate to Go menu (Desktop) >> (Press and hold down the option/alt key) Library >> Preferences>> Quark >> QuarkXPress 2018
4. Mac HDD >> Library >> Application Support >> Quark >> QuarkXPress 2018
5. Navigate to Go menu (Desktop) >> (Press and hold down the option/alt key) Library >> Application Support >> Quark >> QuarkXPress 2018

After making above changes perform below steps to Isolate the Launch Issue:

1. Quit QuarkXPress (if opened).
2. Navigate to Mac HDD >> Applications >> Right click on QuarkXPress 2018 >> Show package contents >> contents >> SharedSupport >> Tools
3. Run QuarkCacheCleaner file (It will delete the caches of QuarkXPress).
4. Navigate to Go menu (Desktop) >> (Press and hold down the option/alt key) Library >> Preferences >> Quark
5. Under Quark, rename the folder named "QuarkXPress 2018" to "Old_QuarkXPress 2018".
6. Re-launch QuarkXPress 2018 and verify the results.